Consult your doctor from the comfort of your home
Introducing the teleconsultation service from Mahkota Medical. We’re launching the service to make it easier to follow up with your doctor after your initial consultation.
You’ll be able to teleconsult with the following doctors for follow up appointments:
General & Breast Surgery
Internal Medicine & Endocrinology
Internal Medicine & Haematology
Internal Medicine & Nephorology
Internal Medicine & Neurology
Internal Medicine & Respiratory Medicine
Ophthalmology (Retina Service)
Paediatric & Neonatology
Please refer to the flowchart on the process for e-appointment.
You make your appointment a day in advance with your doctor.
You can reconnect back and you will be able to continue your appointment. If you’re disconnected for an extended period and the online consult room is not available, you can call us at +606 285 2999 for help.
Yes, your doctor can prescribe you medicine in the appointment and we can have it delivered to you. The delivery time may vary depending on location.
Payment can be made via online banking, credit card or E-wallet including Boost and TouchNGo for Malaysian patients. For overseas patients, the payment can be made using debit/ credit card via FPX.
Yes, you can use this service if you have previously consulted the doctor during a physical visit.