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MediSave

Basics of MediSave

  • What is Medisave?

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    Please refer to the Ministry of Health Singapore’s website for complete information.

  • What is the maximum limit for my MediSave expenditure in Malaysia?

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  • What are the MediSave-applicable procedures and/or treatments overseas?

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Eligibility criteria

  • Who can use MediSave?

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    1. 1Singaporeans and Singapore Permanent Residents (PRs)
      who normally reside in Singapore
    2. 2Immediate family members such as spouse, parents or children of Singaporeans and PRs who normally reside in Singapore. The above mentioned family member must be Singaporean/PR who normally reside in Singapore
    3. 3Grandparents of Singaporeans and PRs
      who normally reside in Singapore, if these grandparents are also Singaporeans/PRs who normally reside in Singapore

  • Why Should I Use MediSave Overseas?

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Medisave Referral Process at Mahkota

  • How can I use MediSave in Mahkota?

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    1. 1MediSave-eligible patients can call our patient service consultant at +016 215 5736 (WhatsApp) or email medicalconcierge@mahkotamedical.com to arrange for an appointment at Mahkota to consult the specialist and obtain a referral letter.
    2. 2Patient goes to Mahkota to consult the specialists and obtain a referral letter which contains the following details:
      • Patient's name and IC/passport
      • Diagnosis, signs and symptoms, and relevant medical history
      • Singapore TOSP code for the planned procedure
      • Total estimated cost
      • Duration of hospitalisation
      • Date of planned surgery/admission

    3. Upon receiving the referral letter, the patient will arrange for an appointment with the patient services consultant at HMI Patient Service Centre (“HMI PSC”) to:

    • Obtain a comprehensive briefing about the administrative procedure and financial related information
    • Obtain financial consultation on the estimated bill size and MediSave claim amount
    • Consult a doctor for MediSave endorsement
    • Sign the Financial Counselling (FC) Form
    • Place a deposit based on the surgery cost and estimated MediSave withdrawal limit

    4. Proceed for treatment at Mahkota. Following discharge, the patient services consultant at HMI PSC will assist with the necessary MediSave submissions.


    Important Note:

    • Approval of any MediSave claim(s) is subject to the Ministry of Health Singapore.
    • For more information on MediSave, please visit the Ministry of Health Singapore's website.
    • Please take note of the FC process.
    • For new patient query, please inform the patient to consult Mahkota specialist first to obtain the doctor's letter before contacting HMI.

Get help

Get Help for MediSave-usage in Mahkota Medical Centre.

Contact Mahkota Medical Centre:

  • HMI Patient Service Centre

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    Located in Singapore, our one-stop service centre connects you to the two HMI hospitals in Malaysia through:

    • Medical Referral and Appointment Booking
    • MediSave and Financial Counselling
    • MediSave claims and follow-up care


    Contact HMI Patient Service Centre:


    Find us at:
    HMI Patient Service Centre @ HMI Medical Centre
    12 Farrer Park Station Rd, #01-01, Singapore 217565

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