Customer Services

Multi-lingual Service

Our customer service personnel are able to converse in English, Bahasa Malaysia , Bahasa Indonesia, Mandarin and other Chinese dialects. We are able to provide translation services, if needed.

Feedback or Suggestions

We welcome your feedback and we want to hear from you. If you have any comments that can help us to improve our services, please do not hesitate to contact our customer service personnel at 606-285 2900 or email us at:

Surveys or Interviews

Our customer service personnel may from time to time carry out interviews with patients. Please be assured that information collected will be treated with the strictest in confidentiality. The purpose is to hear your views and helps us to improve our services. Start Survey here

For the Medical Tourists

For medical tourists, do approach our customer service staff for information about nearby lodging, transportation and places to eat.

We are also able to assist in extending your Social Visit Pass where necessary.


We Love To Hear From You

Your feedback is important to us. Please let us know what we have done well, what can be done better, as well as suggestions for improvements so that we are able to enhance your experience with us.

+606-285 2900

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