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Mahkota Medical Centre
Phone : +606 285 2999 Whatsapp : +6010-228 8961 Appointment Booking
  • About Us
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Mahkota Medical Centre

FAQ

Frequently Asked Questions

Can I get a cost estimate for my medical condition?

We have the cost estimate for more than 40 procedures and you may refer to them HERE.

Can I use Singapore Medisave here?

Yes, Mahkota Medical Centre is a Medisave-accredited hospital approved by the Ministry of Health, Singapore. Singapore citizens and Permanent Residents (PRs) with a valid Medisave account who wish to use their Medisave are advised to read the Medisave FAQ HERE.

Who do I contact for further information?

For more information, you may contact our friendly Customer Service team at +60 6285 2999 or our Authorised Representative Offices (ARO) HERE.

How do I make an appointment?

You may call to the doctor’s clinic and make an appointment with the clinic nurse directly once you know which doctor to see.

What are your hospital operating hours?

Generally, our operating hours are from 8:30am until 5:00pm Monday to Friday and from 8:30am until 1:00pm on Saturday. For medical needs beyond the normal operation hours, you may proceed to the Accident & Emergency Department that operates 24 hours daily. Please contact the hospital at +60 6285 2999 for more details as operating hours may vary.

Does Mahkota Medical Centre assist in Social Visit Pass extension?

Yes. Our Customer Service team can assist our international patients to extend their social visit pass.

Required documents for pass extension:

  1. Passport – Patient & companion (original and photocopy)
  2. Marriage certificate / Birth certificate (Kartu Keluarga) (Original and photocopy)
  3. Letter from doctor
  4. Appointment card (Original and photocopy)
  5. Hotel receipt (Original and photocopy)

The new social visit pass will be issued within 2 weeks before the visa’s expiry date.

Our patients from selected nationality are provided with eVISA services. eVISA is an online application platform that enables foreign nationals to apply for an electronic visa to enter Malaysia at the comfort of your convenience.

For more details, kindly browse https://www.windowmalaysia.my

What are the parking charges here?

Mahkota’s Car Park

Monday – Saturday

For Patients Within hospital Area Opposite car park
First 2 hours of part thereof RM 3.00
Every Subsequent hours of part thereof RM 3.00
Per entry after 4pm RM 4.00
Maximum charges per day RM 8.00 RM 6.00
For Visitors Within hospital Area Opposite car park
First 2 hours or part thereof RM 4.00
Every Subsequent hours of part thereof RM 3.00
Per entry after 4pm RM 4.00
Maximum charges per day No Limit

Sunday & Public Holiday

For Patients & Visitors (Per entry) Within hospital Area Opposite car park
RM 5.00 RM 4.00

Car Park Near Hospital

Monday – Friday

Mahkota Parade Hatten Square
Per entry
before 10.00am RM 4.00
After 6.00pm RM 3.00
First 2 hours RM 3.00
Subsequent hour RM 3.00
Per entry after 10.00am
First 1 hour RM 1.00
First 2 hour RM 3.00
Subsequent hour RM 1.00

Saturday and Sunday & Public Holiday

Mahkota Parade Hatten Square
First 2 hours RM 3.00
Subsequent hour RM 1.00
First 2 hours RM 3.00
Subsequent hour RM 3.00

What are the services available here?

We provide the following warm hospitality services to make your stay more comfortable and convenient:

  1. Luggage and concierge services
  2. Social Visit Pass extension services
  3. Transportation ticketing counters
  4. Laundry services
  5. ATM and money changer services
  6. Bakery and Cafeteria
  7. 24-hour convenience store
About Us Company Overview Our Milestones Quality Improvement About HMI Group Accreditations and Awards
Our Services Centres of Ecellence Clinical Services
Find a Doctor Find a Doctor Meet Our New Doctors
Patients' Guide Step-by-step Guide Admission Guide Real Cost Estimation FAQ Medical Travel Guides Our Retail Services Privacy Policy
What's New? Latest Offers Upcoming Events Past Events Media Coverage
Get in Touch Contact Us Career with Us Authorised Representative Offices Mahkota Care Line
Terms & Conditions Site Map

Mahkota Medical Centre 199001009048(200619-H)

No 3, Mahkota Melaka, Jalan Merdeka, 75000 Melaka

KKLIU: 1026/2019
KKLIU: 3220/2020

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© 2021 Mahkota Medical Centre.

  • Home
  • About Us
    • Company Overview
    • Our Milestones
    • Quality Improvement
    • About HMI Group
    • Accreditations and Awards
  • Our Services
    • Centres of Excellence
    • Clinical Services
  • Find a Doctor
    • Find a Doctor
    • Meet Our New Doctors
  • Patient Guide
    • Step-by-step Guide
    • Admission Guide
    • Real Cost Estimation
    • FAQ
    • Medical Travel Guides
    • Our Retail Services
    • Payment Options
    • Privacy Policy
  • What’s New?
    • Latest Offers
    • Events
    • Media
    • e-Magazine
  • Get in Touch
    • Contact Us
    • Authorised Representative Offices
    • Career with Us
    • Insurance Referral