We have the cost estimate for more than 40 procedures and you may refer to them HERE.
Can I use Singapore Medisave here?
Yes, Mahkota Medical Centre is a Medisave-accredited hospital approved by the Ministry of Health, Singapore. Singapore citizens and Permanent Residents (PRs) with a valid Medisave account who wish to use their Medisave are advised to read the Medisave FAQ HERE.
Who do I contact for further information?
For more information, you may contact our friendly Customer Service team at +60 6285 2999 or our Authorised Representative Offices (ARO) HERE.
How do I make an appointment?
You may call to the doctor’s clinic and make an appointment with the clinic nurse directly once you know which doctor to see.
What are your hospital operating hours?
Generally, our operating hours are from 8:30am until 5:00pm Monday to Friday and from 8:30am until 1:00pm on Saturday. For medical needs beyond the normal operation hours, you may proceed to the Accident & Emergency Department that operates 24 hours daily. Please contact the hospital at +60 6285 2999 for more details as operating hours may vary.
What are your hospital visiting hours?
For Wards:
7:00am – 8:00am
11:00am – 2:00pm
5:00pm – 9:00pm
For CCU/ ICU/ CICU:
1:00pm – 2:00pm
5:00pm – 6:00pm
We discourage visitations extending beyond the stipulated visiting hours as we recognize that our patients require time to rest. Visitors shall be requested to leave the hospital after visiting hours. Click here to find out more about entering the hospital during the Covid-19 outbreak.
Does Mahkota Medical Centre assist in Social Visit Pass extension?
Yes. Our Customer Service team can assist our international patients to extend their social visit pass.
Required documents for pass extension:
- Passport – Patient & companion (original and photocopy)
- Marriage certificate / Birth certificate (Kartu Keluarga) (Original and photocopy)
- Letter from doctor
- Appointment card (Original and photocopy)
- Hotel receipt (Original and photocopy)
The new social visit pass will be issued within 2 weeks before the visa’s expiry date.
Our patients from selected nationality are provided with eVISA services. eVISA is an online application platform that enables foreign nationals to apply for an electronic visa to enter Malaysia at the comfort of your convenience.
For more details, kindly browse https://www.windowmalaysia.my
What are the parking charges here?
Our Car Park Rates
Within Hospital
| PATIENT
Monday to Friday |
RM4 | First 2 hours or part thereof |
| RM3 | Every subsequent hour or part thereof | |
| RM10 | Maximum charges per entry per day | |
| VISITOR
Monday to Friday |
RM5 | First 2 hours or part thereof |
| RM3 | Every subsequent hour or part thereof | |
| RM5 | Per entry (After 4pm – 7am) | |
| Saturday, Sunday & Public Holiday | RM5 | Per entry |
Opposite Car Park
| Monday to Friday | RM3 | First 2 hours or part thereof |
| RM3 | Every subsequent hour or part thereof | |
| RM6 | Maximum charges per day | |
| Sunday & Public Holiday | RM5
|
Per entry
|
Lost ticket penalty: RM50
Other car parks nearby Mahkota Medical Centre:
- Mahkota Parade
- Hatten Square
What are the services available here?
We provide the following warm hospitality services to make your stay more comfortable and convenient:
- Luggage and concierge services
- Social Visit Pass extension services
- Transportation ticketing counters
- Laundry services
- ATM and money changer services
- Bakery and Cafeteria
- 24-hour convenience store
