Contact : +606 285 2999 | Whatsapp | Appointment Bookings
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Mahkota Medical Centre
Phone : +606 285 2999 Whatsapp : +6010-228 8961 (For messaging only) Appointment Booking
  • About Us
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    • About HMI Group
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    • Centres of Excellence
      • Cancer Centre
      • Diabetes Centre
    • Specialised Focus
      • Bone & Joint Replacement Centre
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    • Clinical Services
      • Aesthetic Centre
      • Cardiac Catheterisation Laboratory
      • Chemotherapy DayCare
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      • IVF Centre
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    • Covid-19 Visitor Guide
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    • Covid-19 Care Tips
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Mahkota Medical Centre

FAQ

Frequently Asked Questions

Can I get a cost estimate for my medical condition?

We have the cost estimate for more than 40 procedures and you may refer to them HERE.

Can I use Singapore Medisave here?

Yes, Mahkota Medical Centre is a Medisave-accredited hospital approved by the Ministry of Health, Singapore. Singapore citizens and Permanent Residents (PRs) with a valid Medisave account who wish to use their Medisave are advised to read the Medisave FAQ HERE.

Who do I contact for further information?

For more information, you may contact our friendly Customer Service team at +60 6285 2999 or our Authorised Representative Offices (ARO) HERE.

How do I make an appointment?

You may call to the doctor’s clinic and make an appointment with the clinic nurse directly once you know which doctor to see.

What are your hospital operating hours?

Generally, our operating hours are from 8:30am until 5:00pm Monday to Friday and from 8:30am until 1:00pm on Saturday. For medical needs beyond the normal operation hours, you may proceed to the Accident & Emergency Department that operates 24 hours daily. Please contact the hospital at +60 6285 2999 for more details as operating hours may vary.

What are your hospital visiting hours?

For Wards:
7:00am – 8:00am
11:00am – 2:00pm
5:00pm – 9:00pm

For CCU/ ICU/ CICU:
1:00pm – 2:00pm
5:00pm – 6:00pm

We discourage visitations extending beyond the stipulated visiting hours as we recognize that our patients require time to rest. Visitors shall be requested to leave the hospital after visiting hours. Click here to find out more about entering the hospital during the Covid-19 outbreak.

Does Mahkota Medical Centre assist in Social Visit Pass extension?

Yes. Our Customer Service team can assist our international patients to extend their social visit pass.

Required documents for pass extension:

  1. Passport – Patient & companion (original and photocopy)
  2. Marriage certificate / Birth certificate (Kartu Keluarga) (Original and photocopy)
  3. Letter from doctor
  4. Appointment card (Original and photocopy)
  5. Hotel receipt (Original and photocopy)

The new social visit pass will be issued within 2 weeks before the visa’s expiry date.

Our patients from selected nationality are provided with eVISA services. eVISA is an online application platform that enables foreign nationals to apply for an electronic visa to enter Malaysia at the comfort of your convenience.

For more details, kindly browse https://www.windowmalaysia.my

What are the parking charges here?

Our Car Park Rates

Within Hospital

PATIENT

Monday to Friday

RM4 First 2 hours or part thereof
RM3 Every subsequent hour or part thereof
RM10 Maximum charges per entry per day
VISITOR

Monday to Friday

RM5 First 2 hours or part thereof
RM3 Every subsequent hour or part thereof
RM5 Per entry (After 4pm – 7am)
Saturday, Sunday & Public Holiday RM5 Per entry

Opposite Car Park

Monday to Friday RM3 First 2 hours or part thereof
RM3 Every subsequent hour or part thereof
RM6 Maximum charges per day
Sunday & Public Holiday RM5

 

Per entry

 

Lost ticket penalty: RM50

Other car parks nearby Mahkota Medical Centre:

  • Mahkota Parade
  • Hatten Square

What are the services available here?

We provide the following warm hospitality services to make your stay more comfortable and convenient:

  1. Luggage and concierge services
  2. Social Visit Pass extension services
  3. Transportation ticketing counters
  4. Laundry services
  5. ATM and money changer services
  6. Bakery and Cafeteria
  7. 24-hour convenience store
About Us Company Overview Our Milestones Quality Improvement About HMI Group Accreditations and Awards
Our Services Centres of Excellence Clinical Services Teleconsultation
Find a Doctor Find a Doctor Meet Our New Doctors
Patients' Guide Step-by-step Guide Admission Guide Real Cost Estimation FAQ Medical Travel Guides Our Retail Services
What's New? Latest Offers Media Library
Get in Touch Contact Us Career with Us Authorised Representative Offices
Terms & Conditions Privacy Policy Anti-Corruption Policy Site Map
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Mahkota Medical Centre 199001009048(200619-H)

No 3, Mahkota Melaka, Jalan Merdeka, 75000 Melaka

KKLIU: 1026/2019
KKLIU: 3220/2020

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© 2023 Mahkota Medical Centre.

  • Home
  • About Us
    • Company Overview
    • Our Milestones
    • Quality Improvement
    • About HMI Group
    • Accreditations and Awards
    • Compliance
  • Our Services
    • Centres of Excellence
    • Specialised Focus
    • Clinical Services
  • Find a Doctor
    • Find a Doctor
    • Meet Our New Doctors
  • Patient Guide
    • Step-by-step Guide
    • Admission Guide
    • Real Cost Estimation
    • FAQ
    • Medical Travel Guides
    • Our Retail Services
    • Payment Options
    • Privacy Policy
  • Covid-19 Info
    • ​ Covid-19 Visitor Guide
    • Covid-19 Vaccination Guide
    • Covid-19 Care Tips
  • What’s New?
    • Latest Offers
    • Media
    • Melaka Bersama
    • MyHeart Campaign
    • Pink Care eCard Package
    • E-pharmacy
  • Get in Touch
    • Contact Us
    • Authorised Representative Offices
    • Career with Us
    • Insurance Referral