Mahkota Medical Centre is the first JCI-accredited hospital in Melaka. Joint Commission International (JCI) is the international gold standard to ensure best healthcare practices in quality and patient safety.
Malaysian Society for Quality in Health (MSQH) Accreditation – 6th Edition
Mahkota Medical Centre successfully received another full four-year accreditation for MSQH 6th Edition in 2022. MSQH is dedicated to improving the quality of the nation’s health care through voluntary accreditation. The Malaysian Hospital Accreditation Standards are intended to stimulate continuous, systematic improvement in an organisation’s performance and the outcomes of care.
Granted the full 4 years of MSQH accreditation since 2014 .
The Department of Standards Malaysia (STANDARD MALAYSIA) has granted MMC laboratory a three (3) year accreditation in the fields of Medical Testing: Chemical Pathology and Haematology; namely MS ISO 15189 “Medical Laboratories – Particular requirements for Quality and Competence”.
Granted the MS ISO 15189 accreditation since 2011.
Mahkota Medical Centre has been awarded by GlobalHealth Asia-Pacific the title of Medical Tourism Hospital of the Year in Asia Pacific for its efforts to provide top-notch facilities and services to foreign patients at every point of contact.
The GlobalHealth Asia-Pacific has awarded Mahkota Medical Centre for consistently maintaining high standards in delivering quality care and going the extra mile to assist cancer patients at every touchpoint.
The GlobalHealth Asia-Pacific has awarded Mahkota Medical Centre for its efforts in providing excellent diabetes services to patients at every stage and in every interaction.
Frost & Sullivan has recognised Mahkota Medical Centre for Medical Tourism Hospital Customer Value Leadership Award. The criteria for the Customer Value Leadership Award is mainly guided by Customer Impact and Business Impact criteria, for example, customer service, its brand, its processes, its services to make customers feel valued and confident in the company’s services.
For 2 consecutive years, The Global Health & Travel (GHT) Award recognized Mahkota Medical Centre as the Fertility Service Provider of the Year that has pushed boundaries of delighting their customers at every stage and in every interaction. The program measures customer sentiment across various touch points and throughout the customer lifecycle in various industries. In surveying the customer pool, their panel of esteemed healthcare industry judges and analyzing assessments by the GHT editorial team, the GHT Award aims to be an effective measurement tool for business to benchmark themselves against industry standards and their peers.
Frost & Sullivan awarded Mahkota Medical Centre with the 2015 Malaysia Excellence Awards for the Medical Tourism Hospital of the Year. This award acknowledges companies that have pushed the boundaries of excellence – rising above the competition and demonstrating outstanding performance in Malaysia. Award recipients are identified based on in-depth interviews, analysis, and extensive secondary research conducted by Frost & Sullivan’s analysts and after studying their revenues, market share, capabilities, and overall contribution to the industry in order to identify best practices.
Mahkota Medical Centre was awarded the prestigious Brand Laureate SMEs Master Award 2013 by the Asia Pacific Brand Foundation (APBF) for the category of Best Brand in Wellness Healthcare – Hospital.
Mahkota Medical Centre received awards from the Ministry of Health for being the hospital with the “Highest Number of Healthcare Travellers” and the “Highest Revenue for Healthcare Travellers” in Southern Region for 2012. These awards were presented for the first time by the Malaysian Healthcare Travel Council (MHTC).
Mahkota Medical Centre was awarded The BrandLaureate – SMEs Signature Award 2012 by the Asia Pacific Brands Foundation (APBF) for its excellence in branding and strong positioning in Healthcare-Hospital sector from the small and medium enterprise (SMEs).
The hospital was amongst the 21 proud recipients of the prestigious Certificate of Excellence 2011 by Ministry of International Trade and Industry (MITI). The Certificate of Excellence is part of the award scheme under the Industry Excellence Award which was launched by MITI in 1991 to recognise outstanding performance by Malaysian companies and entrepreneurs.
Mahkota Medical Centre was awarded The BrandLaureate – SMEs Chapter Award (Corporate Branding) – Best Brand in Wellness- Medical Tourism 2010 by the Asia Pacific Brands Foundation (APBF) for its excellence in branding and strong positioning within the region.
In recognition of Mahkota Medical Centre’s effort in medical tourism, the state government once again awarded Mahkota Medical Centre with the Melaka Tourism Award 2010/2011 for Best Tourism Attraction in Health Tourism.
Entrepreneur Development Association Malaysia honoured Mahkota Medical Centre with this award which recognises organisations that practice honesty and integrity in this today’s commercialised society.
Mahkota Medical Centre received this award from SMI & SME Worldwide Network for its efforts in providing excellent services to our patients.
In recognition of Mahkota Medical Centre’s effort in medical tourism, the state government once again awarded Mahkota Medical Centre with the Melaka Tourism Award 2008/2009 for Best Tourism Attraction in Healthcare.
Mahkota Medical Centre’s position as one of the top healthcare centre in Malaysia was further enhanced when Mahkota received this award from the Ministry of Health.
Technology Business Review Awards or formerly known as International Business Review Corporate Award has been recognised as one of the most prominent corporate excellence awards for Malaysians as well as foreign companies operating in the ASEAN region. For two consecutive years, in 2008 and 2009, Mahkota Medical Centre was attributed with this award for its outstanding achievement in the healthcare sector, especially in technological advancement.
For two consecutive years, Mahkota Medical Centre received this recognition from the Ministry of International Trade and Industry (MITI). In 2006, Mahkota was conferred with the Excellence Export Certificate and in the following year, Mahkota was awarded the Industry Excellence Award under the Export Excellence (Healthcare Services) category.
In 2006, Mahkota Medical Centre emerged as the champion among public hospitals and the five private hospitals that took part in this competition by Melaka State Government in August 2006.
For its efforts in medical tourism, Tourism Malaysia and the Melaka State Government presented Mahkota Medical Centre with this award.
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