Awards and Accreditations

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2015 Frost & Sullivan Malaysia Medical Tourism Hospital of the YearFrost & Sullivan honoured Mahkota Medical Centre with the 2015 Malaysia Excellence Awards for the Medical Tourism Hospital of the Year. This award acknowledges companies that have pushed the boundaries of excellence – rising above the competition and demonstrating outstanding performance in Malaysia. Award recipients are identified based on in-depth interviews, analysis, and extensive secondary research conducted by Frost & Sullivan’s analysts and after studying their revenues, market share, capabilities, and overall contribution to the industry in order to identify best practices.

MSQH1-copys Malaysian Society for Quality in Health (MSQH) AccreditationMahkota Medical Centre successfully received a full four year accreditation for MSQH in 2014. MSQH is dedicated to improving the quality of the nation’s health care through voluntary accreditation. The Malaysian Hospital Accreditation Standards are intended to stimulate continuous, systematic improvement in an organization’s performance and the outcomes of care.

MSQH is also recognised by the Ministry of Health Malaysia as the national accreditation body for health care facilities and services and received the ISQua Accreditation certification on Standards and Organisation for the second cycle from July 2012 to May 2016.

The Brand Laureate SMEs Master Award 2013 for Best Hospital BrandMahkota Medical Centre was awarded the prestigious Brand Laureate SMEs Master Award 2013 by the Asia Pacific Brand Foundation (APBF). The award received by Mahkota was for the category of Best Brand in Wellness Healthcare – Hospital.
MHTC-Award Ministry of Health Malaysia Award for Outstanding Achievement 2012MMC received awards from the Ministry of Health for being the hospital with the “Highest Number of Healthcare Travellers” and the “Highest Revenue for Healthcare Travellers” in Southern Region for 2012. These awards were presented for the first time by the Malaysian Healthcare Travel Council (MHTC). MHTC was established under the Ministry of Health, Malaysia to bring together the nation’s dual heritage of hospitality and medical innovation. Its ultimate purpose is to promote and position Malaysia as the preferred healthcare travel destination in the Asian region.
sme2012 The BrandLaureate – SMEs Signature Awards 2012Mahkota Medical Centre was awarded The BrandLaureate – SMEs Signature Awards 2012 from the Asia Pacific Brands Foundation (APBF). This award recognizes Mahkota Medical Centre as the best of brands and a market leader in Healthcare-Hospital sector from the small and medium enterprise (SMEs). The main objective of The BrandLaureate SMEs Signature Awards is to give recognition to enterprises that have imprinted their mark in Malaysia through contribution and expertise whether in economy or social sector. Winners of The BrandLaureate – SMEs BestBrands are selected based on six criteria – Brand Strategy, Brand Culture, Integrated Brand Communications, Brand Equity and Brand Performance.

MS ISO 15189 certification for Field of Medical Testing Laboratory in year 2011Mahkota Medical Centre’s Laboratory had obtained the MS ISO 15189 certification for Field of Medical Testing Laboratory in year 2011 for Chemical Pathology and Haematology. In year 2015, the laboratory has successfully completed the MS ISO 15189 accreditation surveillance and scope expansion with additional scopes in virology and urine chemical pathology. ISO 15189 was introduced in 2003 and has been implemented in over 200 countries. It is an internationally recognised standard designed specifically for:

  1. establishing quality management in a clinical laboratory, and
  2. assessing a laboratory’s technical ability to provide reliable and accurate test results.

It is a critical initiative providing best-practice quality and competent standards for harmonising global practices towards a common measure of quality assurance and safety.

The BrandLaureate- SMEs Chapter Awards (Corporate Branding)Mahkota Medical Centre was awarded The BrandLaureate- SMEs Chapter Awards (Corporate Branding) – Best Brand in Wellness- Medical Tourism 2010 by the Asia Pacific Brands Foundation (APBF) for its excellence in branding and strong positioning within the region.
Business Award Of The Year – Service Provider Category 2010MMC received this award from SMI & SME Worldwide Network for its efforts in providing excellent services to our patients.
Health Industry Recognition Award 2009Mahkota Medical Centre (MMC)’s position as one of the top healthcare centre in Malaysia was further enhanced when MMC received this award from the Ministry of Health.
8th Asia Pacific International Honesty Enterprise – Keris Award 2009Entrepreneur Development Association Malaysia honoured MMC with this award which recognises organisations that practice honesty and integrity in this today’s commercialized society.
International Business Review Corporate Award 2008/2009Technology Business Review Awards or formerly known as International Business Review Corporate Award has been recognised as one of the most prominent corporate excellence awards for Malaysians as well as foreign companies operating in the ASEAN region. For two consecutive years, in 2008 and 2009, Mahkota Medical Centre was attributed with this award for its outstanding achievement in the healthcare sector especially in technological advancement.
Melaka Tourism Award Best Tourism Attraction (Healthcare) 2008/2009In recognition of MMC’s effort in medical tourism, the state government once again honoured Mahkota Medical Centre with the Melaka Tourism Award 2008/2009 for Best Tourism Attraction in Healthcare.
Excellence Export Certificate 2006 and Export Excellence Award (Services) 2007For two consecutive years, Mahkota Medical Centre received this recognition from the Ministry of International Trade and Industry (MITI). In 2006, MMC was conferred with the Excellence Export Certificate and in the following year, MMC was awarded with the Industry Excellence Award under the Export Excellence (Healthcare Services) category.
Beautification and Cleanliness Competition Champion 2006In 2006, MMC emerged as the champion among public hospitals and the five private hospitals that took part in this competition.
Best Health Tourism Awards 2005For its efforts in medical tourism, Tourism Malaysia and the Malacca State Government presented Mahkota Medical Centre (MMC) with this award.