Customer Concern, We Do Matters!
The Customer Service representatives are in the frontline to ensure that the needs of our patients and their family members are taken care of. From transportation arrangements to listening to comments you may have in helping us improve our delivery systems, the customer service representatives are available to assist.
- Transportation Services
As we understand that getting to Mahkota Medical Centre is important to you. As such, the hospital provides free shuttle services on a daily basis from the jetty as well as airport.
- Customer Services
We understand that our customers come from different walks of life. Please approach our Customer Service Help Desk located on the main lobby for assistance and/ or enquiries pertaining to your hospital visit.
The Mahkota Medical Centre Café offers a whole selection of local Malaysian dishes including Chinese, Malay, Indian and a fusion of other cultures. Feast yourselves to a wholesome meal when you are at Mahkota Medical Centre.
- Bakery – Mahkota Bread Basket
Bread Basket is a new and modern bakery that was opened in Mahkota Medical Centre in 2011. The name “Bread Basket” was chosen for the bakery to illustrate the fact that customers can find everything they need within the bakery in a single basket.
Where is it Located?
The customer service counter is located to the right of the main lobby of Mahkota Medical Centre.
- 7:30 am – 5:15 pm (Monday – Friday)
- 7:30 am – 2:30 pm (Saturday)
- Sunday and Public Holiday (closed)
Get A Consultation
Mahkota Medical Centre’s medical team of more than 50 specialists and officers are dedicated in caring for your medical needs. Trained in approximately 30 differing disciplines, the doctors consult in diverse specialties.
Click here for Consultant Search.