FAQ

As you prepare for your stay at Mahkota Medical Centre, we advise that you bring along some personal items such as pyjamas, slippers as well as toiletries. You may bring along some magazines or books to read.

If you are taking any medication, please bring these along and hand them to the Nurse In Charge, who should also be informed if you suffer from any allergies.

For security reasons we would advice that you not bring electronic equipment, valuables, jewellery or large sums of cash into the hospital.

Please refer to “Real Cost Estimation” under Patient Guide as published in our website. Alternatively, you may contact the Business Office at: +606-285 2999 / +606-281 3333 Ext 2898 or email to us at: info@mahkotamedical.com.

Mahkota Medical Centre accepts payment by cash, credit card, charge card, bank draft or direct transfers (TT).

Generally, clinic operating hours run from 8:30 am until 5:00 pm Monday to Friday and from 8:30am until 1:00 pm on Saturday. For medical needs beyond the normal operation hours, patients may proceed to the Accident & Emergency unit that operates 24 hours daily. Please contact the hospital at +606-285 2999 / +606-281 3333for more details as clinic operating
hours may vary.

Just hop onto a local cab at the KLIA and let the driver know that you would like to come to
MMC in Malacca. The distance is approximately 115 km and will only take around 1.5 hours. The cost of the cab should be about RM160.

There is a daily pick up service from the Malacca Airport as well as the jetty to Mahkota Medical Centre. Please contact Customer Service for more information at +606-285 2900 or find out more from our Transportation Guide.
From MMC to Melaka Airport
Alternative Service:
Transnational Bus Schedule

Many major medical cards are accepted at Mahkota Medical Centre. To check whether your provider is accepted at Mahkota Medical Centre, please contact the Insurance/ Corporate counter at: +606-285 2999 / +606-281 3333 Ext 2831/ 2832/ 2834 or email us at: info@mahkotamedical.com.
Tentative list of medical cards accepted at Mahkota Medical Centre are as follows:-

  • AIA
  • Allianz Insurance
  • Asialife Insurance
  • Aviva Insurance
  • AXA Affin Insurance
  • Berjaya General Insurance
  • Commerce Life Assurance
  • Great Eastern
  • Hong Leong Assurance
  • IHM
  • ING Insurance
  • Kurnia Insurance
  • Lonpac Insurance
  • Manulife Insurance
  • MCIS Zurich Insurance
  • MGM International Card
  • Mitsui Sumitomo Insurance
  • MUI Continental Insurance
  • Multi-Purpose Insurance
  • OAC
  • Pacific Insurance
  • Prudential Assurance
  • Sampo Japan Inc.
  • Tokio Marine Insurance

Note: The above list may change without prior notice.

Mahkota Medical Centre is located next to the Mahkota Parade Shopping Centre, a premier mall in Malacca, boasting Malaysian brands and goods ranging from basic groceries to high-end electrical items. Other eateries are located within the shopping centre and around Mahkota Medical Centre.

Mahkota Medical Centre has a nurse counseling counter where patients can seek the advice of the nurse. This service is free and the nurse will then direct the patient to a specialist who will assist in the proper treatment of care.

If we have not answered your questions, please contact us at: +606-285 2999 /
+606-281 3333 or email: info@mahkotamedical.com