Q1: What do I need to bring with me admission?
As you prepare for your stay at Mahkota, we advise that you bring along some personal items such as pyjamas, slippers as well as toiletries. You may bring along some magazines or books to read.
If you are taking any medication, please bring these along and hand them to the Nurse In Charge, whom you should also inform if you suffer from any allergies.
For security reasons we would advice that you do not bring any electronic equipment, valuables, jewellery or large sums of cash into the hospital.
Q2: How much does it cost to seek treatment at Mahkota Medical Centre?
Please refer to “Real Cost Estimation” under Patient Guide as published in our website. Alternatively, you may contact the Business Office at: +606-285 2999 / +606-281 3333 Ext 2898 or email us at: firstname.lastname@example.org
Q3: How can I pay?
Mahkota Medical Centre accepts payment by cash, credit card, charge card, bank draft or direct transfers (TT).
Q4: What are Mahkota Medical Centre’s operating hours?
Generally, clinic operating hours run from 8:30 am until 5:00 pm Monday to Friday and from 8:30am until 1:00 pm on Saturday. For medical needs beyond the normal operation hours, patients may proceed to the Accident & Emergency unit that operates 24 hours daily. Please contact the hospital at +606-285 2999 / +606-281 3333 for more details as clinic operating
hours may vary.
Q5: How can I get to Mahkota Medical Centre from the Kuala Lumpur International Airport (KLIA)?
Just hop onto a local cab at the KLIA and let the driver know that you would like to come to
Mahkota in Malacca. The distance is approximately 115 km and the journey takes around 1.5 hours. The cost of the cab should be approximately RM160.
Q6: Does Mahkota Medical Centre provide any transportation?
There is a daily pick up service from the Melaka Airport as well as the jetty to Mahkota. Please contact Customer Service for more information at +606-285 2900 or find out more from our Transportation Guide.
From MMC to Melaka Airport
Transnational Bus Schedule
Q7: Which medical cards does Mahkota Medical Centre accept?
Many major medical cards are accepted at Mahkota. To check whether your provider is accepted at Mahkota, please contact the Insurance/ Corporate counter at: +606-285 2999 / +606-281 3333 (Ext 2831/ 2832/ 2834) or email us at: email@example.com.
Tentative list of medical cards accepted at Mahkota are as follows:-
- Allianz Insurance
- Asialife Insurance
- Aviva Insurance
- AXA Affin Insurance
- Berjaya General Insurance
- Commerce Life Assurance
- Great Eastern
- Hong Leong Assurance
- ING Insurance
- Kurnia Insurance
- Lonpac Insurance
- Manulife Insurance
- MCIS Zurich Insurance
- MGM International Card
- Mitsui Sumitomo Insurance
- MUI Continental Insurance
- Multi-Purpose Insurance
- Pacific Insurance
- Prudential Assurance
- Sampo Japan Inc.
- Tokio Marine Insurance
Note: The above list may change without prior notice.
Q8: What amenities are available around Mahkota Medical Centre?
Mahkota is located next to Mahkota Parade Shopping Centre, a premier mall in Melaka, boasting Malaysian brands and goods ranging from basic groceries to high-end items. Some eateries are located within the shopping centre and around Mahkota.
Q9: How will I know which specialist to see?
Mahkota has a nurse counseling counter called Tniage Counter, where patients can seek the advice of the nurse. The nurse will then direct the patient to a specialist who will assist in the proper treatment of care. This service is complimentary.
Q10: My questions are not listed here, what can I do?
If we have not answered your questions, please contact us at: +606-285 2999 /
+606-281 3333 or email: firstname.lastname@example.org