Allow us to make your visit comfortable and pleasant. Our team is always on hand to help.

Kindly plan your visit to Mahkota Medical Centre by following this guide:

Step 1: Approach our Customer Service Helpdesk by:

  • Calling or WhatsApp us at +6010 2288 961 (Monday – Friday: 9am – 5pm; Saturday: 9am – 12:30pm); or
  • Contacting our Authorised Representative Offices for International Patients HERE or
  • Dropping us an email at ; or
  • Selecting your preferred doctor HERE

Mahkota Medical Centre’s Outpatient Journey

mahkota patient journey
mahkota patient journey

Step 2: Find out more information

mahkota medical transport map


Mahkota Medical Centre,
No 3, Mahkota Melaka,
Jalan Merdeka,
75000 Melaka, Malaysia.

Visiting Hours and Guidelines

For Wards

1pm – 3pm
5pm – 7pm


1pm – 2pm
5pm – 6pm

We discourage visitations extending beyond the stipulated visiting hours as we recognize that our patients require time to rest. Visitors shall be requested to leave the hospital after visiting hours.

Click here to find out more about entering the hospital during Covid-19 outbreak.

Clinic Hours

Vary according to clinics. You may check by calling +60 6285 2999 or refer to our Find a Doctor.


If you are driving to Mahkota, try this helpful direction guide, click HERE.
For further information regarding the various modes of transports available and shuttle services provided, click HERE.

Social Visit Pass Extension for International Patients

Mahkota Medical Centre is one of the Malaysia Healthcare Travel Council (MHTC) elite members.

Our Customer Service team can assist our international patients to extend their social visit pass.

Required documents for pass extension:

  • Passport – Patient & companion (original and photocopy)
  • Marriage certificate / Birth certificate (Kartu Keluarga) (Original and photocopy)
  • Letter from doctor
  • Appointment card (Original and photocopy)
  • Hotel receipt (Original and photocopy)

The new social visit pass will be issued within 2 weeks before the visa’s expiry date.

eVISA is an online application platform that enables foreign nationals to apply for an electronic visa to enter Malaysia. click HERE for more details.