Customer Concern, We Do Matters!

The Customer Service representatives are in the frontline to ensure that the needs of our patients and their family members are taken care of. From transportation arrangements to listening to comments you may have in helping us improve our delivery systems, the customer service representatives are available to assist.

• Food & Beverage
  The Mahkota Medical Centre Café offers a whole selection of local Malaysian dishes including Chinese, Malay, Indian and a fusion of other cultures. Feast yourselves to a wholesome meal when you are at Mahkota Medical Centre.

• Transportation Arrangement
  As we understand that getting to Mahkota Medical Centre is important to you. As such, the hospital provides free shuttle services on a daily basis from the jetty as well as airport.

• Customer Service
  We understand that our customers come from different walks of life.  Please approach our Customer Service Help Desk located on the main lobby for assistance and/ or enquiries pertaining to your hospital visit.

Where is it Located?

Operating Hours

• 7:30 am - 5:15 pm    (Monday - Friday)
• 7:30 am - 2:30 pm   (Saturday)
• Sunday and Public Holiday (closed)

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