Frequently Asked Question | Mahkota Medical Centre (MMC) - Malaysia Private Health Care Provider, Hospital of Choice with Passion of Care and Excellence located within the centre of Malacca Town

What do I need to bring with me on admission?

As you prepare for your stay at Mahkota Medical Centre, we advise that you bring along some personal items such as pyjamas, slippers as well as toiletries. You may bring along some magazines or books to read.

If you are taking any medication, please bring these along and hand them to the Nurse In Charge, who should also be informed if you suffer from any allergies.

For security reasons we would advice that you not bring electronic equipment, valuables, jewellery or large sums of cash into the hospital.

How much does it cost to seek treatment at Mahkota Medical Centre?

The treatment charges differ. For detailed financial information on hospital treatment charges, please contact the Billing Office at: +606-285 2999 / +606-281 3333 Ext 4252. The executive will be able to walk you through any queries that you might have. Alternatively, you can
contact the hospital at: info@mahkotamedical.com for more information.

How can I pay?

Mahkota Medical Centre accepts payment by cash, credit card, charge card, bank draft or
direct transfers (TT).

What are the operating hours for Mahkota Medical Centre?

Generally, clinic operating hours run from 8:30 am until 5:00 pm Monday to Friday and from 8:30am until 1:00 pm on Saturday. For medical needs beyond the normal operation hours, patients may proceed to the Accident & Emergency unit that operates 24 hours daily. Please contact the hospital at +606-285 2999 / +606-281 3333for more details as clinic operating
hours may vary.

How can I get to Mahkota Medical Centre from the Kuala Lumpur International Airport (KLIA)?

Just hop onto a local cab at the KLIA and let the driver know that you would like to come to
MMC in Malacca. The distance is approximately 115 km and will only take around 1.5 hours. The cost of the cab should be about RM160.

Does Mahkota Medical Centre provide any transportation?

There is a daily pick up service from the Malacca Airport as well as the jetty to Mahkota Medical Centre. Please contact Customer Service for more information at +606-285 2900 or find out more from our Transportation Guide.

From MMC to Melaka Airport

Alternative Service:

Transnational Bus Schedule

Which medical cards does Mahkota Medical Centre accept?

Many major medical cards are accepted at Mahkota Medical Centre. To check whether your provider is accepted at Mahkota Medical Centre, please contact the Insurance Department at: +606-285 2999 / +606-281 3333 Ext 2832 or email us at: info@mahkotamedical.com.

What amenities are available around Mahkota Medical Centre?

Mahkota Medical Centre is located next to the Mahkota Parade Shopping Centre, a premier mall in Malacca, boasting Malaysian brands and goods ranging from basic groceries to high-end electrical items. Other eateries are located within the shopping centre and around Mahkota Medical Centre.

How will I know which specialist to see?

Mahkota Medical Centre has a nurse counseling counter where patients can seek the advice of the nurse. This service is free and the nurse will then direct the patient to a specialist who will assist in the proper treatment of care.

My questions are not listed here, what can I do?

If we have not answered your questions, please contact us at: +606-285 2999 /
+606-281 3333 or email: info@mahkotamedical.com

Which medical cards are accepted at Mahkota Medical Centre?

• AIA
• Allianz Insurance
• Asialife Insurance
• Aviva Insurance
• AXA Affin Insurance
• Berjaya General Insurance
• Commerce Life Assurance
• Great Eastern
• Hong Leong Assuarance
• IHM
• ING Insurance
• Kurnia Insurance
• Lonpac Insurance
• Manulife Insurance
• MCIS Zurich Insurance
• MGM International Card
• Mitsui Sumitomo Insurance
• MUI Continental Insurance
• Multi-Purpose Insurance
• OAC
• Pacific Insurance
• Prudential Assurance
• Sampo Japan Inc.
• Tokio Marine Insurance

The above list may change without prior notice. Please contact the Mahkota Medical Centre's Billing Office for an updated list of medical cards accepted.